Welcome to Venzo Wood! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By accessing our website or purchasing our products, you agree to these Terms and Conditions and our Privacy Policy. These terms apply to all users, including architects, designers, homeowners, and other visitors.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or guardian to use our services. By using our platform, you confirm that you meet these requirements.

3. Product Information

• Product Specifications: Venzo Wood strives to provide accurate descriptions of our veneers and related products. However, variations in grain, color, and texture are natural and inherent to wood.
• Customization: We offer curated veneers tailored to your specific needs. All custom orders are final and cannot be modified once confirmed.
• Availability: Product availability is subject to change without prior notice. We reserve the right to discontinue any product at any time.

4. Pricing and Payment

• Pricing: All prices listed are in [currency] and exclude applicable taxes, shipping fees, or other charges unless explicitly stated.
• Payment Terms: Payments must be made in full before the dispatch of products. Accepted payment methods include [payment methods].
• Refunds: Refunds are subject to our Refund Policy. Customized or special-order veneers are non-refundable.

5. Shipping and Delivery

• Shipping Policy: We aim to deliver products within the estimated time frame. However, delays caused by unforeseen circumstances are not our responsibility.
• Inspection: Upon delivery, inspect your order immediately. Report any damages or discrepancies within 48 hours of receipt.
• International Shipping: Customs duties, taxes, and other fees for international orders are the buyer's responsibility.

6. Returns and Cancellations

• Returns: Products must be returned in their original condition within [number] days of receipt. Prior authorization is required.
• Cancellations: Orders can only be canceled before processing. Custom or special orders cannot be canceled.

7. Intellectual Property

All content, images, and designs on the Venzo Wood website are our intellectual property. You may not copy, reproduce, or distribute any content without written permission.

8. Warranty and Liability

• Warranty: Venzo Wood provides warranties on its products as per the warranty policy shared during purchase. Natural variations in wood are not considered defects.
• Liability: We are not liable for damages resulting from improper installation, maintenance, or misuse of our products.

9. Limitation of Use

You agree not to use our website or products for any unlawful purposes. Any misuse or breach of these terms may result in legal action.

10. Privacy Policy

We value your privacy. By using our services, you agree to our Privacy Policy, which governs how we collect, use, and store your data.

11. Governing Law

These terms are governed by the laws of [Jurisdiction]. Any disputes arising from these terms or our services shall be resolved in the courts of [Jurisdiction].

12. Amendments

Venzo Wood reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

13. Contact Us

For questions or concerns regarding these terms, feel free to contact us:
Venzo Wood
Email: hello@venzowood.com
Phone: +91 22 26331818
Address: Andheri : K-27, Laxmi Industrial Estate, Andheri (West), Mumbai, Maharashtra, India,Pin code -400053.